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FAQ & Support

About Portrait Painting

1. Do you just provide custom self portraits? 1
You can also order portraits for others, if there are people in your life who means a lot to you, you can also order portraits for them and send their photos to us. Your love towards them will be shown through our artwork masterpiece.
2. Can I have more than one person in a portrait?
Of course, you can! We offer personalized group portrait options! You just need to choose the corresponding multiplayer product or tell us your needs. We have all kinds of choices to suit your needs.
3. Can you do pet portraits?
If you want to order a portrait for your pets, our other website can help you make your wish come true.
4. What is a Digital Download?
We provide high-quality digital versions of the works you ordered. If you ordered digital products, you can download the digital works after confirming the preview. However, if you only ordered the physical product, you can still preview the work, but not download the digital version.
5. How is my portrait produced?
About the Design: Our artists carefully craft your portrait with professional tools, retouching, and photo editing techniques to ensure you or your loved ones look the best. At the same time, we 100% respect the opinions and suggestions of customers.
About Printing: In terms of materials, we only use the highest quality canvas and ink to create your portrait, turning it into a work of art.

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